PRIVACY POLICY

Effective Date: May 7, 2026

Top Tier Charleston (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through https://toptiercharleston.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, contact us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Service request details
  • Any other information you submit through forms or communications

We may also automatically collect certain information when you visit the Website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website URLs

This information helps us improve our Website and services.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide customer support
  • Schedule services or consultations
  • Send updates related to your requests or services
  • Improve our Website and customer experience
  • Maintain security and prevent fraud
  • Comply with legal obligations

Text Messaging & Mobile Information

If you provide your mobile phone number, you may receive text messages related to appointments, services, updates, or customer support.

Message and data rates may apply depending on your mobile carrier plan.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS communications at any time by replying STOP to any message.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our Website or servicing customers, provided those parties agree to keep this information confidential and use it only for authorized purposes.

We may also disclose information when required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience and analyze Website traffic.

You can adjust your browser settings to refuse cookies; however, some features of the Website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for communications

To exercise these rights, contact us using the information below.

Children’s Privacy

Our Website is not intended for children under 13 years of age, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Top Tier Charleston
Website: https://toptiercharleston.com
Email: toptiercharleston@gmail.com
Phone: 843.847.6471

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